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Critical manulife

FORMAL APPEAL SUBMITTED (RS-221578-2100) — Both Feb 2 and Feb 5 Decisions Challenged

Event Narrative

Rod submits formal appeal at 12:04 AM (C-142 msg 1) addressing both the Feb 2 Non-Support due to Non-Compliance and Feb 5 NSME decisions. Attaches RS-221578-2100 appeal document and D-25 (Wellbutrin XL 150mg prescription from Feb 17). Expressly reserves right to supplement after completeness response. Tracy responds (C-142 msg 2) attempting to narrow appeal scope: 'the only medical evidence you have submitted that we do not already have on file is the prescription.' Rod counters (C-142 msg 3) reframing appeal: 'not primarily a submission of new medical documentation... based on medical evidence already contained in the claim file.' Uses Manulife's own C-115 language inviting 'medical and/or non-medical barriers to return to work' to expand scope.

Supporting Evidence (3)

● Original Document
● Needs Original File
● Verify Status
  • Email Exhibit C-142

    Formal Appeal Thread — 3 Messages (Rod submits, Tracy narrows, Rod reframes)

    File not found
  • Document Exhibit RS-221578-2100

    Formal Appeal Document — Challenges Both Feb 2 and Feb 5 Decisions

  • Medical Exhibit D-25

    Wellbutrin XL 150mg Prescription (Feb 17, 2026)