Critical
manulife
Manulife Issues NON-SUPPORT Memo — REVERSAL from Nov-Dec Support
Event Narrative
Manulife sends formal 'Generic Non-Support Memo' (NSNC) to Kelly Kreutzweiser. This is the REVERSAL: Nov 20 SUPPORT → Dec 17 SUPPORT → Feb 2 NON-SUPPORT. The reversal coincides with Vanessa Palmer killing the WFM (Jan 2) and Kelly pushing RTW (Jan 2). During this same period, PHQ-9 actually WORSENED (17→17→18 with self-harm). The reversal was driven by employer pressure, not medical improvement.
Supporting Evidence (2)
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Original Document
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Needs Original File
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Verify Status
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Document Exhibit MEMO_03
Non-Support Memo to Kelly
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Document Exhibit LETTER_08
Non-Support Letter