Critical
manulife
Doctor Faxes Clinical Records to Manulife — 3 Days BEFORE NSME
Event Narrative
Dr. Abd El Mesih's office faxes clinical records to Manulife on February 2, 2026. The NSME decision was issued February 5 — three days later. This means either (a) Manulife had these records and ignored them, or (b) failed to process them in 3 business days. Confirmed by doctor's February 11 fax: 'Please note we faxed the requested reports Feb 2 and again Feb 6.'
Supporting Evidence (2)
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Original Document
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Needs Original File
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Verify Status
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Document Exhibit CLINICAL_10
Doctor Fax Confirmation Feb 11
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Document Exhibit CLINICAL_08
Doctor Re-Sends Records Feb 6